NetWorker: RAP objects NSR cloneconfig and NSR dd replication device may be silently deleted at startup

Summary: This article describes a known issue in which NetWorker may delete newer RAP resource types at startup.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

  • Changes made to new nsr cloneconfig RAP resource do not persist beyond NetWorker server service restarts
  • New Orchestrated Replication nsr dd replication device resources are deleted upon service restarts
  • Resource files appear in nsrdb/dbg folder following restart

Cause

This is a result of NetWorker failing to recognize the new resource objects as legitimate and deleting them as being corrupt.

Resolution

The fix is pending and should be available in an upcoming version of NetWorker. The issue affects all versions where the new resource objects appear:
  • nsr cloneconfig - NetWorker 19.7.0.0-4, 19.8.0.0-2 and 19.9.0.0-1
  • nsr dd replication device - NetWorker 19.8.0.0-2 and 19.9.0.0-1

Affected Products

NetWorker
Article Properties
Article Number: 000215501
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  4
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