What is Dell Audio?

Table of Contents:

1. Introduction
2. Installing your Dell Audio
3. Connecting for the first time
4. Dell Audio Features
5. Software Updates
6. Supported Peripherals
7. Additional Information

Introduction

Dell Audio is a companion mobile app for Dell wireless headsets. Dell Audio enables you to personalize and enable various headset features. It supports both iOS and Android smartphone users globally.* The application is compatible with Android 11 and above, and iOS14 and above.

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Installing your Dell Audio

You can download and install Dell Audio from:

• Apple Application Store (iPhone Operating System (iOS))
• Google Play Store (Android Operating System)

(Search in the correct store for your phone using the keywords Dell and Audio.

(Figure.1 The application icon after its successful installation on a mobile phone)

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Connecting for the first time

The application displays a walkthrough when installing the application for the first time. You get to the main menu on completion of the walkthrough. A complete list of the application features becomes available.

(Figure.2 The first-time walkthrough)

Connecting your Headset

The following on-screen instructions take you through pairing the headset using Bluetooth.

1. Enable Bluetooth in your Mobile Systems settings.

   

   (Figure.3 Bluetooth is Enabled)

2. Power on the headset. Press and hold the power button for three seconds to start the pairing mode. (You should hear a Bluetooth pairing voice prompt.) The power LED blinks blue in a fast pace while pairing. Once paired, the power LED lights up for three seconds and slowly blinks in blue.

   

   (Figure.4 Headset power button diagram)

3. Search for the Dell headset in your Mobile Bluetooth page and make the connection.

   

   (Figure.5 The application reports the headset connection)

4. Go to the Mobile home page and click the Dell Audio app icon. It shall start to scan, connect, and display the headsets accordingly.

   

   (Figure.6 Headset Connection Status)

Forgetting a headset

1. You can remove the headset connection record from Dell Audio using Forget Device.

   

   (Figure.7 Forget Device)

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Dell Audio Features

Manage Noise

Active Noise Cancellation

• Turning on the active noise cancellation feature eliminates any background or surrounding noise.
• Adjusting the transparency controls the level of ambient sound heard.

(Figure.8 Manage Noise Panel)
 

• The application provides customization of the Microphone noise cancellation. You can control the noise from both the outgoing audio (near-end) and incoming audio (far-end).

(Figure.9 Mic. Noise Cancellation)

You can view or change other headset settings that are shown under Audio Modes.

(Figure.10 Audio Modes Drawer)

(Figure.11 Audio Modes Panel)

Collaboration

• Turning on the noise cancellation feature for the intelligent microphone removes any background noise and they can clearly hear your voice.
• Adjusting the Sidetone slider controls how much you can hear your own voice while on a call.

(Figure.12 Collaboration Panel)

Multimedia

• The following speaker preset modes are available depending on the required sound enhancements in your Mobile Application supported headset:
  • Default
  • Bass Boost
  • Speech Boost
  • Treble Boost
  • Custom
• Under Audio Equalizer you can change the bass, mid-range, and treble levels by moving the slider to achieve the audio range you want.

(Figure.13 Multimedia Panel)

(Figure.14 Audio Outputs Presets Shortcut)

Automated Actions

Wear Detection

You can turn on wear detection to enable automatic actions when you remove your headset.

• Turning on the pause music feature automatically pauses the playback of music when you take the headset off. The music resumes when you put the headset back on.
• Turning on the mute microphone feature automatically mutes the microphone whenever you take the headset off. The microphone resumes when you put the headset back on.
• Turning on the Quick Pause feature pauses music or mutes the microphone when you lift the earcup off your ear.

(Figure.15 Wear Detection Panel)

Device Settings

• Turning on the busy light feature enables an indicator light when on a call.
• Turning on the voice guidance feature enables audible prompts and announcements for the following device features:
  • Full: Full set of voice prompts
  • Minimal: Essential only voice prompts

(Figure.16 Device Settings Panel)

Device information or status

It displays information about the headset device after connecting the headset. The information includes:

• Battery level
• Device ID
• Firmware version

(Figure.17 Dell Headset Information)

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Software Updates

The Software update is available from the Apple App and Google Play stores. You can check if there is any recent updates available on either of these App stores.

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Supported Peripherals

Bluetooth Troubleshooting Support

Learn how to use and troubleshoot problems with your Bluetooth connection. You can find information about Troubleshooting steps, How-To guides, and relevant Support Videos for assistance.

For the Dell Audio User Guide, browse to the Dell Audio Application Documentation Page. Touch or click View PDF to the right of the User Guide, which is in the Manuals and Documents section.