PowerProtect : Échec de la sauvegarde du partage de fichiers vProtect - Nutanix en raison d’une erreur de mémoire insuffisante

La procédure de sauvegarde du partage de fichiers Nutanix passe à l’état d’échec. 

Version concernée : PowerProtect vProtect version 19.18. 

Un message d’erreur similaire au suivant est signalé dans le fichier journal :

[YYYY-MM-DD HH:MM:SS.mss] DEBUG [pool-5-thread-18] CommandExecutor.exec:128 
[xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx] [sudo, /opt/vprotect/scripts/fsdatatransfer/fsdatatransferplugin.sh, {"sourcePath":"/vprotect_data/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx/mntPoint","targetPath":"/vprotect_data/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx/mntPoint1","csvFileListPath":"/vprotect_data/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx/todo.csv","overwrite":false,"restore":false,"databasePath":"/vprotect_data/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx/files.db","lastTargetPath":"","lastTransferredSize":0,"lastNumberOfProcessedFiles":0}]
Return code: 1
output:
[{"transferredSize":0,"numberOfProcessedFiles":0}
{"transferredSize":0,"numberOfProcessedFiles":0}
]
error:
[Exception in thread "main" java.lang.OutOfMemoryError: Required array length 2147483638 + 358 is too large
	at java.base/jdk.internal.util.ArraysSupport.hugeLength(ArraysSupport.java:649)
	at java.base/jdk.internal.util.ArraysSupport.newLength(ArraysSupport.java:642)
	at java.base/java.lang.AbstractStringBuilder.newCapacity(AbstractStringBuilder.java:257)
	at java.base/java.lang.AbstractStringBuilder.ensureCapacityInternal(AbstractStringBuilder.java:229)
	at java.base/java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:582)
	at java.base/java.lang.StringBuilder.append(StringBuilder.java:179)
	at eu.storware.vprotect.fsdatatransfer.transfer.csvfilelist.filelist.CsvParserIterator.removeTemporarySeparatorParts(CsvParserIterator.java:41)
	at eu.storware.vprotect.fsdatatransfer.transfer.csvfilelist.filelist.CsvParserIterator.<init>(CsvParserIterator.java:30)
	at eu.storware.vprotect.fsdatatransfer.transfer.csvfilelist.filelist.FileListInCsvIterator.of(FileListInCsvIterator.java:40)
	at eu.storware.vprotect.fsdatatransfer.transfer.csvfilelist.ByCsvFileListDataTransfer.copy(ByCsvFileListDataTransfer.java:60)
	at eu.storware.vprotect.fsdatatransfer.FsDataTransfer.main(FsDataTransfer.java:23)

Ce problème est dû à un défaut logiciel.

Ce problème est résolu dans PowerProtect vProtect version 19.19.0.710 ou versions supérieures.
Pour obtenir un kit de correctif contenant le correctif, contactez le support Dell et consultez cet article de la base de connaissances.