VPLEX：0x8a2d30aa - Dial-home - 陣列傳回裝置注意 6/38/07h THIN_PROVISIONING_SOFT_THRESHOLD_REACHED。

Summary: 本文提供精簡隨需分配軟閾值 dial-home 的說明，以及解決警告的建議。

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Symptoms

VPLEX 背後的後端儲存陣列精簡集區使用率有所變化。

VPLEX dials home 報告下列訊息： 
<Event>
  <SymptomCode>0x8a2d30aa</SymptomCode>
  <Category>Status</Category>
  <Severity>Warning</Severity>
  <Status>Warning</Status>
  <Component>CLUSTER</Component>
  <ComponentID>director-2-1-B</ComponentID>
  <SubComponent>scsi</SubComponent>
  <SubComponentID></SubComponentID>
  <CallHome>Yes</CallHome>
  <FirstTime><Date and timestamp>Z</FirstTime>
  <LastTime><Date and timestamp>Z</LastTime>
  <Count>4</Count> << this value will vary
<EventData><![CDATA[Thin Provisioning Soft Threshold reached - vol VPD83T3:6006016007f03e0048886ea54138e811  [Versions:MS{Dx.x.x.x.x, Dx.x.x.x, Dx.x.x.x}, Director{x.x.x.x.x}, ClusterWitnessServer{Dx.x.x.x}] RCA: An array returned Unit Attention 6/38/07h THIN_PROVISIONING_SOFT_THRESHOLD_REACHED for a storage-volume on a VPLEX write. The thin pool on the array is running out of space. Remedy: Add additional block resources to the thin pool on the array from which the storage-volume is provisioned.
]]></EventData>
  <Description><![CDATA[A storage volume reported a Thin Provisioning Soft Threshold Reached error on a VPLEX write.

 

Cause

當 VPLEX 將 SCSI 寫入命令從主機傳送至使用率超過預先設定的軟閾值之精簡集區隨需分配的精簡儲存磁碟區時，儲存陣列可能會於 07 年 6 月 38 日 向 VPLEX 傳回單位注意警示，指出儲存集區空間不足。

單位注意是一種感應金鑰，儲存陣列可用來將其作業狀態變更傳達給其他裝置 （例如 VPLEX）。當 VPLEX 收到此裝置注意警示時，它會代表陣列以 dial-home 方式回報此通知，並附上附上警告，症狀代碼 ID 0x8a2d30aa。此 dial-home 並不表示 VPLEX 有問題，而是表示在 VPLEX 後方的陣列上超過閾值。VPLEX 僅報告症狀。
 

Resolution

若要解決此問題，請儲存裝置管理員將額外的區塊資源新增至回報此問題的後端陣列上的精簡型集區，或將軟閾值 （如果陣列支援） 提高至大於目前使用率的值。

Additional Information

若要識別返回單位注意的陣列和儲存磁碟區，請在 dial home 訊息的 CDATA 部分中尋找該磁碟區的 VPD。

Thin Provisioning Soft Threshold reached - vol VPD83T3:60060160c9c02c00520c47ef8ac4e711 <-- Volume reporting the issue
[Versions:MS{Dx.x.x.x.x, Dx.x.x.x, Dx.x.x.x}, Director{x.x.x.x.x}, ClusterWitnessServer{unknown}] RCA: An array returned Unit Attention 6/38/07h THIN_PROVISIONING_SOFT_THRESHOLD_REACHED for a storage-volume on a VPLEX write. The thin pool on the array is running out of space. Remedy: Add additional block resources to the thin pool on the array from which the storage-volume is provisioned.

從 VPLEX CLI 執行命令 'show-use-hierarchy /clusters/*/storage-elements/storage-arrays/*/logical-units/<Volume ID>' 列出存儲卷的詳細資訊。

VPlexcli:/> show-use-hierarchy /clusters/*/storage-elements/storage-arrays/*/logical-units/VPD83T3:60060160c9c02c00520c47ef8ac4e711
storage-view: test_view (cluster-1)
  consistency-group: CGTEST_100 (synchronous)
    virtual-volume: Device-C1-1_1_1_vol (10G, local @ cluster-1, running)
      local-device: Device-C1-1_1 (10G, raid-0, cluster-1)
        extent: extent_CLARiiON1539_LUN_C1-4006-1_1 (10G)
          storage-volume: CLARiiON1539_LUN_C1-4006-1 (10G)
            logical-unit: VPD83T3:60060160c9c02c00520c47ef8ac4e711
              storage-array: EMC-CLARiiON-APMxxxxxxxxxxx <-- Array where the volume is located

Affected Products

VPLEX, VPLEX GeoSynchrony

Products

VPLEX VS2, VPLEX VS6
Article Properties
Article Number: 000170715
Article Type: Solution
Last Modified: 23 ديسمبر 2025
Version:  3
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