PowerProtect Data Manager：由于 Java 堆空间错误，VMware 插件程序重新启动

Summary: PowerProtect Data Manager （PPDM） 用户界面 （UI） 收到警报：组件虚拟机 （VM） Ware 插件正在主机 ppdm01.domain.local 上重新启动。

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Symptoms

PPDM UI 中收到以下警报： Component VMware Plugin is restarting on host ppdm01.domain.local的完整性。

在以下日志中可找到以下消息：

sysmgr.log：

2025-05-20T01:46:15.157Z WARN [] [Thread-22] [][][][TRACE_ID:bf2b101996cc3884][] [c.e.b.s.d.d.ServiceComponent.isComponentRunningCheckUsingScript(435)] - Component VMwarePlugin is not running
2025-05-20T01:46:15.594Z ERROR [] [Thread-22] [][ALERT:SYS0052][][TRACE_ID:bf2b101996cc3884][] [c.e.d.e.c.s.m.DefaultMessageResourceModifier.printAlertLog(143)] - Date: May 20, 2025 03:46:15 AM; Summary: Component VMware Plugin is restarting on host ppdm01.domain.local.; Details: This component was detected as not running on the PowerProtect Data Manager system, and has been restarted automatically on the specified host.; Recommended Action: If the component was stopped manually, you can ignore this alert. If the component stopped without user intervention and this alert continues to appear, contact Dell Customer Support.; Detail Summaries: null; Status: UNACKNOWLEDGED

vmware-plugin.out：

2025-05-20T01:45:43.373Z PPDM liveness HEARTBEAT from service vmware-plugin
java.lang.OutOfMemoryError: Java heap space
Dumping heap to /var/log/brs/vmware-plugin/java_pid69079.hprof ...
Heap dump file created [365106841 bytes in 2.321 secs]
Terminating due to java.lang.OutOfMemoryError: Java heap space

Cause

而 vmware-plugin 服务内存不足。

这从错误消息中可以明显看出：

java.lang.OutOfMemoryError: Java heap space

最大内存 vmware-plugin 服务可以分配的默认为 312MB，如文件中指定的那样 /usr/local/brs/lib/vmware-plugin/bin/vmware-plugin的完整性。

此外，垃圾数据收集日志 （jvm-gc-vmware-plugin.log） 显示 Java 进程遇到分配失败，导致垃圾数据收集过程完全暂停：

[2025-05-20T01:45:57.775+0000] GC(59719) Pause Full (Allocation Failure) 219M->219M(223M) 95.545ms
[2025-05-20T01:45:58.067+0000] GC(59722) Pause Full (Allocation Failure) 219M->219M(223M) 94.374ms
[2025-05-20T01:45:58.265+0000] GC(59724) Pause Full (Allocation Failure) 219M->219M(223M) 100.429ms

这些错误和日志表明 vmware-plugin 由于 Java 堆空间错误，服务已终止，导致服务重新启动。

Resolution

要在 PPDM UI 中清除警报，请删除 Java 堆转储。

如果这是一次性问题，请监视将来是否发生。

如果服务经常无响应，请联系 戴尔客户支持 以获取进一步的帮助，并提供 PPDM 日志包。

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000323079
Article Type: Solution
Last Modified: 14 يناير 2026
Version:  2
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