PPDMA DM5510 PDR63 A Bad Disk Block on -arg1- Cannot be Reassigned During a Write Operation

Summary: PDR63: A bad disk block on cannot be reassigned during a write operation, preventing completion and potentially causing data loss and loss of redundancy.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Observed Issue

The system reports the following symptom:

PDR63: A bad disk block on "arg1" cannot be reassigned during a write operation.

Cause

Disks Write Failure Due to Unreassignable Bad Blocks.

A write operation cannot complete because the disk contains bad blocks that the system cannot reassign. These unrecoverable blocks prevent successful data placement during write processes.

  • Bad disk blocks are detected on the affected drive.
  • The storage controller cannot remap or reassign the blocks.
  • Write operations targeting these blocks fail, interrupting normal I/O.
  • Potential data loss may occur if affected data cannot be recovered.

Resolution

Hard Disk must be replaced.

To gather log bundle, follow the below KB:

PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle


Contact Dell Support:
If the issue persists, contact Dell Support using the contact method described in your product documentation. Provide the serial number, error code (PDR63) and log bundle for faster assistance.

Affected Products

PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 Software
Article Properties
Article Number: 000403212
Article Type: Solution
Last Modified: 19 ديسمبر 2025
Version:  2
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