PPDMA DM5510 EVT-ENVIRONMENT-00054
Summary:
Correctable errors exceeded the critical threshold on Enclosure , Field Replaceable Unit (FRU) . Symptom: PPDMA DM5510 Alert EVT-ENVIRONMENT-00054 Cause: may indicate
hardware failure.
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Symptoms
Observed Alerts
Correctable errors have exceeded the critical threshold Enclosure=[ID] FRU=[ID]PPDMA DM5510 Alert EVT-ENVIRONMENT-00054
Cause
Excessive Correctable Errors Triggering Critical Threshold
The system generated the PPDMA DM5510 Alert EVT-ENVIRONMENT-00054 alert indicating that correctable errors on a specific component have surpassed the defined critical limit.
- Correctable errors accumulated on the component identified by:
Enclosure=[Enclosure ID] FRU=[ID]
Exceeded the threshold set for safe operation. - This error accumulation suggests a deteriorating hardware element that may soon fail if not addressed.
- Potential contributing factors include:
- Degraded memory modules or storage devices
- Environmental stress (such as temperature, vibration) affecting component reliability
- Improper firmware or BIOS configuration that does not mitigate error rates.
Persistent correctable errors can lead to an unplanned system outage.
Resolution
Gather a log bundle and follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle
Contact Dell Support: Contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-ENVIRONMENT-00054), and log bundle for faster assistance.
Affected Products
PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 SoftwareArticle Properties
Article Number: 000404182
Article Type: Solution
Last Modified: 08 يناير 2026
Version: 2
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