PPDMA DM5510 EVT-ENVIRONMENT-00058
Summary: A fault (PPDMA DM5510 EVT‑ENVIRONMENT‑00058) was detected in the I/O expansion module; the module failed in Enclosure <#> for cause <#>, potentially causing unexpected system behavior.
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Symptoms
Observed System Behavior.
The following symptoms have been reported:
PPDMA DM5510 EVT-ENVIRONMENT-00058- A fault has been detected in the I/O expansion module.
- The system may experience unexpected behavior.
Cause
I/O Expansion Module Failure
The system detected a failure in the I/O expansion module, which can cause unexpected behavior.
- Power irregularities such as surges or unstable supply
- Excessive temperature or inadequate cooling within the enclosure
- Physical damage, connector wear, or improper seating of the module
- Incorrect installation or removal procedures
A failed I/O expansion module may lead to system instability and unpredictable operation.
Resolution
The I/ O expansion module must be replaced.
Gather a log bundle and follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle
Contact Dell Support: If the issue persists, contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-ENVIRONMENT-00058), and log bundle for faster assistance.
Affected Products
PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 SoftwareArticle Properties
Article Number: 000404185
Article Type: Solution
Last Modified: 08 يناير 2026
Version: 2
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