PPDMA DM5510 EVT-ENVIRONMENT-00060
Summary:
Secondary Link Control Card (LCC) module failed in Enclosure due to , generating error PPDMA DM5510 EVT-ENVIRONMENT-00060
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Symptoms
Observed Condition
The system reports the following symptom:
PPDMA DM5510 EVT-ENVIRONMENT-00060 Secondary LCC module has failed Enclosure=%1 Cause=%2
Cause
Secondary LCC Module Fault
A hardware fault has been detected in the secondary Link Control Card (LCC) module within the specified enclosure.
Contributing Factors
- Electrical failure or component degradation inside the secondary LCC
- Improper seating or connector damage
- Excessive temperature or humidity beyond operating specifications
- Power‑supply irregularities affecting the module.
Error Indicators
- Diagnostic message:
"Secondary LCC module has failed in Enclosure= for Cause= ". - System log entry:
PPDMA DM5510 EVT-ENVIRONMENT-00060 Secondary LCC module has failed Enclosure=%1 Cause=%2
The fault may cause unexpected system behavior, including loss of redundancy or degraded performance.
Resolution
The secondary LCC module must be replaced.
Gather a log bundle and follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle
Contact Dell Support: If the issue persists, contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-ENVIRONMENT-00060), and log bundle for faster assistance.
Affected Products
PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 SoftwareArticle Properties
Article Number: 000404188
Article Type: Solution
Last Modified: 08 يناير 2026
Version: 2
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