PPDMA DM5510 EVT-NETM-00006

Summary: The network interface card (NIC) is installed in an invalid slot, triggering PPDMA DM5510 Alert EVT‑NETM‑00006 (Slot=, DeviceName=, ValidSlots=). Install the NIC in a designated slot. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Alert Details

  • PPDMA DM5510 Alert EVT-NETM-00006

Cause

Incorrect Slot Assignment for Network Interface Card

The network interface card (NIC) was installed in a slot that does not support its operation. This mismatch triggers a system alert and prevents proper functionality.

  • The slot number where the NIC was placed is not included in the ValidSlots list defined for that device.
  • The device name ( [DeviceName] ) has specific slot requirements that were not met.
  • When the NIC is inserted into an invalid slot, the firmware generates the alert PPDMA DM5510 Alert EVT-NETM-00006. 
  • Improper slot placement can stop the NIC from initializing, leading to network communication failures.
PPDMA DM5510 Alert EVT-NETM-00006

Resolution

Network interface cards must be installed in their designated slots.
The network card may not function correctly when installed in the wrong slot. 
Make sure that the Network interface card is installed in a valid slot.

Gather a log bundle and follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle

Contact Dell Support:  If the issue persists, contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-NETM-00006), and log bundle for faster assistance.

Affected Products

PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 Software
Article Properties
Article Number: 000404192
Article Type: Solution
Last Modified: 09 يناير 2026
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.