PPDMA DM5510 EVT-NETM-00006
Summary:
The network interface card (NIC) is installed in an invalid slot, triggering PPDMA DM5510 Alert EVT‑NETM‑00006 (Slot=, DeviceName=, ValidSlots=).
Install the NIC in a designated slot.
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Symptoms
Alert Details
PPDMA DM5510 Alert EVT-NETM-00006
Cause
Incorrect Slot Assignment for Network Interface Card
The network interface card (NIC) was installed in a slot that does not support its operation. This mismatch triggers a system alert and prevents proper functionality.
- The slot number where the NIC was placed is not included in the
ValidSlotslist defined for that device. - The device name (
[DeviceName]) has specific slot requirements that were not met. - When the NIC is inserted into an invalid slot, the firmware generates the alert
PPDMA DM5510 Alert EVT-NETM-00006. - Improper slot placement can stop the NIC from initializing, leading to network communication failures.
PPDMA DM5510 Alert EVT-NETM-00006
Resolution
Network interface cards must be installed in their designated slots.
The network card may not function correctly when installed in the wrong slot.
Make sure that the Network interface card is installed in a valid slot.
Gather a log bundle and follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle
Contact Dell Support: If the issue persists, contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-NETM-00006), and log bundle for faster assistance.