PPDMA DM5510 EVT-PHYM-00001

Summary: A disk failure caused the enclosure slot to be disabled, triggering PPDMA (PowerProtect Data Management Appliance) DM5510 (model) Alert EVT-PHYM-00001 (alert code) due to continuous discovery. ...

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Symptoms

Alert Details

The system reports the following symptom:

  • PPDMA DM5510 Alert EVT-PHYM-00001 – Enclosure slot has been disabled due to continuous discovery caused by a failed drive.

Cause

Root Cause of Enclosure Slot Disablement

The enclosure slot was disabled because a failed drive caused continuous discovery attempts, prompting the system to protect the slot.

  • Drive failure initiated repeated discovery cycles.
  • The system detected continuous discovery.
  • As a protective measure, the associated enclosure slot was disabled.
  • The following alert was generated: 
    PPDMA DM5510 Alert EVT-PHYM-00001
    This alert indicates slot disablement due to the failed drive.

Resolution

Replace the failed drive.

Use the disk rescan command and specify the disk and enclosure id to reenable the slot.

Gather a log bundle and follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle

Contact Dell Support: If the issue persists, contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-PHYM-00001), and log bundle for faster assistance.

Affected Products

PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 Software
Article Properties
Article Number: 000404199
Article Type: Solution
Last Modified: 09 يناير 2026
Version:  2
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