Avamar 19.10: Backup List is Taking Too Long to Process

Summary: After upgrading to or deploying Avamar 19.10, backup listing is taking extended time or timing out.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

In the Avamar User Interface (AUI), Avamar Java Administration UI, or from the MCCLI command-line interface, when trying to list backups for a client it takes extended time or there is a timeout failure.

screenshot showing loading scrubbed

Cause

Dell Avamar engineering filed a defect for this issue.

Resolution

Avamar 19.10 cumulative hotfix 338807 for Avamar Server, including Avamar Virtual Edition, has been released and posted on the Dell support site.

This hotfix, and any cumulative patch after this, includes the fix for slow backup listing.

screenshot showing patch on Dell Support

Affected Products

Avamar
Article Properties
Article Number: 000222894
Article Type: Solution
Last Modified: 20 أغسطس 2026
Version:  6
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