Data Domain：“错误：MSG-NFS-00005：未能执行文件复制，错误 = 2”

Summary: Data Domain ASUP 可能会报告“ERROR： MSG-NFS-00005： Failed to do a filecopy， err = 2.”本文介绍此错误报告的内容以及如何解决它。

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Symptoms

每日 ASUP 可能在顶部附近包含错误摘要。此摘要可能会显示以下一项或多项：

ERROR: MSG-NFS-00005: Failed to do a filecopy, err = 2.

该错误表示特定文件复制操作失败并返回错误代码 2。通过备份应用程序 BOOST 库在 Data Domain 之间复制备份时，将发出文件复制操作。

如果客户检查记录错误的Data Domain上的 FS 日志（“ddfs.info”日志文件或可能存在的较旧的轮转拷贝），则可能会在错误日期附近找到以下内容：

01/19 17:01:54.578 (tid 0x7ff55d90aaf0): filecopy ctx 547: server abandoned file: /data/col1/xxx-r_dev01/active/af662d48-00000006-1b7f20f5-587f20f5-64e60021-28d68730: No such file or directory
01/19 17:01:58.287 (tid 0x7ffea5b0c550): filecopy ctx 548: server abandoned file: /data/col1/xxx-r_dev01/active/87e5314d-00000006-7c7f3d55-587f3d55-67850021-28d68730: No such file or directory
01/19 17:01:58.419 (tid 0x7ffea5b0c550): filecopy ctx 545: server abandoned file: /data/col1/xxx-r_dev01/active/77c5a266-00000006-157f1331-587f1331-63ec0021-28d68730: No such file or directory
01/19 17:02:01.206 (tid 0x7ffea5cffdb0): filecopy ctx 541: file /data/col1/xxx-r_dev01/active/49b4cea8-00000006-b27ea2d6-587ea2d6-4b4f0021-28d68730 setting file size to 3999391092
01/19 17:02:01.206 (tid 0x7ffea5cffdb0): INFO: FM fm_dm1_attr_cache_refresh:404 - Get attributes for 2f5dc3:0:2f92bf:0:1e30d3b6:57681f66:0 failed with 2
01/19 17:02:01.206 (tid 0x7ffea5cffdb0): INFO: FM fms_set_size:1331 - Locking inode failed for 2f5dc3:0:2f92bf:0:1e30d3b6:57681f66:0, errno=5057
01/19 17:02:01.206 (tid 0x7ffea5cffdb0): INFO: FM fm_dm1_attr_cache_refresh:404 - Get attributes for 2f5dc3:0:2f92bf:0:1e30d3b6:57681f66:0 failed with 2
01/19 17:02:01.206 (tid 0x7ffea5cffdb0): WARNING: FM fms_close_common:713 - File 2f5dc3:0:2f92bf:0:1e30d3b6:57681f66:0 not found. Closing open structures...

 

Cause

当文件复制操作在完成之前中止时，会发生此错误。当备份克隆到远程 Data Domain 时，客户或备份应用程序可能会中止该过程。

 

Resolution

如果有证据表明客户或备份应用程序在记录错误前后中止了克隆，则可以安全地忽略这些错误。不存在任何副作用，因为克隆已中止，并且事件正确地记录在应用程序中。如果配置为这样做，应用程序将在稍后重试。

 

Affected Products

Data Domain

Products

Backup and Recovery Manager NetWorker, Data Domain, Data Domain Replicator
Article Properties
Article Number: 000055247
Article Type: Solution
Last Modified: 28 تموز 2026
Version:  5
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