VxRail: Servizio piattaforma non riuscito con errore 'assert len(boot_devs) == 1, 'We have multiple boot devices'

Summary: Impossibile avviare il servizio della piattaforma a causa di una segnalazione errata del dispositivo di avvio.

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Symptoms

Servizio piattaforma VxRail non riuscito con errore assert len(boot_devs) == 1, 'We have multiple boot devices? segnalati nella platform_svc.log

VxVerfy mostra l'errore '2 Fail | 536795 | bmc: Firmware test timeout. Check Platform Service'.

Platform_svc.log mostra problemi con l'esecuzione dello script che si trova nel percorso /opt/vxrail/bin/utility/host.py linea 443.


Linea 443 nella host.py lo script è responsabile dell'esecuzione dei controlli sui dispositivi di avvio su ESXi come mostrato di seguito:

def get_service_datastore_path():
    """get the service datastore path

    This is a guess work. The assumption is that we will have one and only one VMFS ds on
    the boot device.
    """
    boot_devs = {
        dev['Device'] for dev in esxcli('storage core device list')
            if dev['Is Boot Device']
    }
    assert len(boot_devs) == 1, 'We have multiple boot devices?'
    dev = boot_devs.pop()
    with HostConnection() as host_conn:
        ds = host_conn.get_vmfs_datastore_on_bootdev(dev)
        if ds:
            return ds[0].info.url
    return None 

Cause

Quando si esegue esxcli storage core device list | grep -i dellboss -A40Le DELLBOSS_VD non è impostato come dispositivo di avvio, come mostrato di seguito, causando l'arresto anomalo dello script.

 
[management@esxi03:~] esxcli storage core device list | grep -i dellboss -A40
t10.ATA_____DELLBOSS_VD_____________________________d2f1e897dd2e001000000000
   Display Name: Local ATA Disk (t10.ATA_____DELLBOSS_VD_____________________________d2f1e897dd2e001000000000)
   Has Settable Display Name: true
   Size: 228872
   Device Type: Direct-Access
   Multipath Plugin: NMP
   Devfs Path: /vmfs/devices/disks/t10.ATA_____DELLBOSS_VD_____________________________d2f1e897dd2e001000000000
   Vendor: ATA
   Model: DELLBOSS VD
   Revision: 00-0
   SCSI Level: 5
   Is Pseudo: false
   Status: on
   Is RDM Capable: false
   Is Local: true
   Is Removable: false
   Is SSD: false
   Is VVOL PE: false
   Is Offline: false
   Is Perennially Reserved: false
   Queue Full Sample Size: 0
   Queue Full Threshold: 0
   Thin Provisioning Status: yes
   Attached Filters:
   VAAI Status: unsupported
   Other UIDs: vml.0100000000643266316538393764643265303031300000000044454c4c424f
   Is Shared Clusterwide: false
   Is SAS: false
   Is USB: false
   Is Boot Device: false
   Device Max Queue Depth: 31
   No of outstanding IOs with competing worlds: 31
   Drive Type: unknown
   RAID Level: unknown
   Number of Physical Drives: unknown
   Protection Enabled: false
   PI Activated: false
   PI Type: 0
   PI Protection Mask: NO PROTECTION
   Supported Guard Types: NO GUARD SUPPORT
   DIX Enabled: false
   DIX Guard Type: NO GUARD SUPPORT
   Emulated DIX/DIF Enabled: false

Resolution

Per risolvere il problema: 

  1. Impostare il server in modalità di manutenzione. 
  2. Riavviare il server.
  3. Confirm Is Boot Device : true Utilizzando il comando:
    esxcli storage core device list | grep -i dellboss -A40

Se il riavvio del nodo non risolve il problema, scaricare l'energia del nodo come segue: PowerEdge: Come si esegue il reset e lo svuotamento dell'alimentazione o si esegue un ciclo CA virtuale?

Affected Products

VxRail, VxRail Appliance Series, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail G560 , VxRail G560F, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675N, VxRail S570, VxRail S670, VxRail Software, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000079974
Article Type: Solution
Last Modified: 24 آذار 2026
Version:  5
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