VxRail: Event Code: VXR008005 - A non-qualified external storage array is attached

Summary: This KB article discusses VxRail Event code: VXR008005 - A non-qualified external storage array is attached.

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Symptoms

VxRail Event code: VXR008005 alarm is triggered when an external storage array that is not qualified by Dell is attached to one or more hosts in the cluster through a Fibre Channel (FC) cable with an FC switch, and one or more Logical Unit Numbers (LUNs) are assigned to the hosts.

Cause

VxRail only provides FC connectivity, either with FC Host Bus Adapters (HBAs) bought with VxRail hardware, or FC HBAs plugged in by the customer. VxRail does not check or ensure FC HBA, FC fabric, or external storage array compatibility.

VxRail does not manage FC HBA firmware, FC switches, or external storage array lifecycle management, either. It is the customer's responsibility to ensure the compatibility for the whole FC path.

Resolution

If customers are confident about compatibility, they could ignore this warning alarm.

For assistance troubleshooting the issue, contact Dell Technical Support or your Authorized Service Representative. Quote this knowledge base article ID by using the following option: Contact Technical Support | Dell US

Additional Information

This event code is introduced in versions 4.7.420 and 7.0.100.

Article Properties
Article Number: 000169438
Article Type: Solution
Last Modified: 12 أيار 2026
Version:  8
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