AppSync: Following an upgrade to version 4.4, AppSync fails to run a KSH Korn shell script

Summary: AppSync 4.4 was not allowing a KSH korn Shell to run. Stating: Ensure the script has correct extensions(.sh or .pl), no invalid characters in filename/filepath and script parameters.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The following is seen in the Service Plan events:

Pre-copy script,e56351e3-10ef-4cff-b9b1-c0298d0bfdcb,HST_000112,Overload,User script /usr/path/bin/my-precopy.ksh failed to run on host ProdSource. 

Ensure the script has correct extensions(.sh or .pl), no invalid characters in filename/filepath and script parameters.

 

The similar error is seen in the AppSync Server log:

INFO [Thread-280 (ActiveMQ-client-global-threads)] [com.emc.archway.commands.host.RunHostUserScriptCommandBean] [Overload] [] bbe273ef-d05e-4b2c-a594-7148588bdb13->>> Filename contains either invalid characters, multiple dots or the file extension is not .sh

 

Cause

The code was filtering out KSH scripts as being valid.

 

Resolution

A hotfix exists for AppSync 4.4.0.0.
Note this article when calling in a service request.

 

For versions post 4.4.0.0, see the appropriate release notes to determine if the issue is resolved.

 

Affected Products

AppSync
Article Properties
Article Number: 000198150
Article Type: Solution
Last Modified: 13 أيار 2026
Version:  6
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