Avamar: How to configure secure SMTP on 19.10

Summary: From 19.10 version onwards Avamar supports both TLS and Non secure protocol​ for SMTP.

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Instructions

  1. SMTP details required to register are ​as below.
HostName (Mandatory)​
Port (Mandatory)​
User name (Optional)​
Password (Optional)​
Protocol ​
  1. Steps to configure smtp with a nonsecure protocol:
Login to AUI page.
Navigate to Setting -->SMTP
1) Mail Server Host Name : Mandatory
2) Mail From Address : Mandatory
3) Mail Server Port : Mandatory ( By default its port 25 )
4) Security Protocol : Select None
5) Click Save
Avamar UI SMP settings showing Security Protocol currently selected as none

 

Note: Username and password are not required for nonsecure protocol configuration.
  1. Steps to configure smtp with secure protocol:
Login to AUI page.
Navigate to Setting -->SMTP
1) Mail Server Host Name : Mandatory
2) Mail From Address : Mandatory
3) Mail Server Port : Mandatory ( By default its port 587 )
4) Security Protocol : Select TLS
5) User Name: Mandatory
6) Password: Mandatory
7) Confirm Password: Mandatory
8) Click Save
Avamar UI SMP settings showing Security Protocol currently selected as TLS

 

 

Additional Information

References to consider: 

  1. SSL protocol is not supported. 
  2. Register the SMTP Port to the Avamar Firewall manually refer to: Avamar: How To Change the SMTP Port Avamar Uses
  3. Since the configuration is now on avlockbox, no smtp changes are needed in mcserver.xml.
  4. SMTP mail server configuration steps are available in Dell Avamar 19.10 Administration Guide page 221 and Dell Avamar 19.12 Product Security Guide page 174
Article Properties
Article Number: 000226737
Article Type: How To
Last Modified: 23 كانون الثاني 2026
Version:  1
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