VxRail: How to Reset the Root Password of the iDRAC

Summary: This article shows how to reset the root password of the iDRAC on a VxRail system.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Follow these steps to reset the root password of the iDRAC:

  1. Connect to the node using SSH.
  2. Check the root user's ID:
    Prior to 8.0.300: /opt/vxrail/tools/ipmitool user list 1
    8.0.300 and above: /opt/platformsvc/bin/ipmitool.sh user list 1
    Example:
    /opt/vxrail/tools/ipmitool user list 1
ID  Name             Callin  Link Auth  IPMI Msg   Channel Priv Limit
1                    true    false      false      NO ACCESS
2   root             true    true       true       ADMINISTRATOR
3                    true    false      false      NO ACCESS
4                    true    false      false      NO ACCESS
5                    true    false      false      NO ACCESS
6                    true    false      false      NO ACCESS
7                    true    false      false      NO ACCESS
8                    true    false      false      NO ACCESS
9                    true    false      false      NO ACCESS
10                   true    false      false      NO ACCESS
11                   true    false      false      NO ACCESS
12                   true    false      false      NO ACCESS
13                   true    false      false      NO ACCESS
14                   true    false      false      NO ACCESS
15  vxpsvc           true    false      false      ADMINISTRATOR
16  PTAdmin          true    false      false      NO ACCESS
  3. Set the new password on the root user's account using the account ID from the step 2 output.
    Prior to 8.0.300: /opt/vxrail/tools/ipmitool user set password <Root user ID> <NEW PASSWORD>
    8.0.300 and above: /opt/platformsvc/bin/ipmitool.sh user set password <Root user ID> <NEW PASSWORD>
    Example, sets user ID 2 password to TestCalvin:
    [root@node-02:~] /opt/vxrail/tools/ipmitool user set password 2 TestCalvin
Set User Password command successful (user 2)

Affected Products

VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N , VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000013629
Article Type: How To
Last Modified: 17 آذار 2026
Version:  9
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