CloudBoost: How to Download and Secure Recovery Metadata and Key Files After Configuration

Summary: In CloudBoost version 18.1, appliance management moves on‑premise using the GUI. After initial setup, admins must download both recovery.metadata and recovery.key files that are required for future disaster‑recovery, and store them securely; clicking “Acknowledge” deletes the files from the appliance. ...

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Instructions

Prerequisite

  • Appliance must be running CloudBoost version 18.1 or later.

Procedure

  • Complete the initial appliance configuration using the on‑premise GUI.
  • When the GUI displays the download window, click the links to download both  
    recovery.metadata and recovery.key files.
  • Save the two files in a secure location that is backed up and accessible only to authorized personnel.
  • Click the Acknowledge button in the GUI.
Caution: After clicking Acknowledge, the recovery files are permanently deleted from the appliance. Ensure that the files are saved securely before acknowledging.

 

Download recovery information

Additional Information

If the following files were not downloaded, contact CloudBoost Support for assistance in regenerating the recovery files:

recovery.metadata and recovery.key files

 

Affected Products

CloudBoost Virtual Appliance

Products

CloudBoost, CloudBoost Virtual Appliance
Article Properties
Article Number: 000014740
Article Type: How To
Last Modified: 10 نيسان 2026
Version:  7
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