Data Domain: How to find event codes | Error Message Catalog

Summary: This article describes how to find a list of Data Domain event codes.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

An .xml file listing Data Domain event codes can be downloaded from the Dell support site by following the below steps.
 
  1. Go to the Support product page and select the relevant Data Domain model (Dell Support login may be required).
    • For example, for a DD9900:
      Screenshot of the Dell Support site 'Browse All Products' menu. DD9900 is selected.
  2. Go to "Drivers & Downloads," scroll down, and locate the required DD OS version in the list.
    1. For example, for DD OS 8.3.1.10:
      Screenshot of the Data Domain DD9900 downloads list. DDOS 8.3.1.10 is selected.
  3. Click "Download." This takes you to a EULA .pdf.
  4. Scroll to the bottom of the .pdf and click "I Accept" to accept the terms of service. This takes you to the Read Me First (RMF) .pdf.
    Screenshot of the end of a DD OS EULA document. There is a red box drawn around the 'I Accept' button.
  5. Scroll to the bottom of the .pdf and locate the "Error Message Catalog Files" section. Click the file name to download a .zip file containing the event code definitions.
    Screenshot of the bottom of a DD OS RMF document. A red box is drawn around the Error Message Catalog Files section and download link.
  6. Once the .zip file is downloaded, extract it locally and open the .xml file in a text editor such as Notepad++.

Affected Products

Data Domain

Products

Data Domain
Article Properties
Article Number: 000020930
Article Type: How To
Last Modified: 16 آذار 2026
Version:  4
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