Avamar Data Migration: ADME Fails with Error: "Cannot execute 'autotapeout.bat' script"

Summary: ADME fails because it cannot find autotapeout.bat.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

ADME fails with the following errors:

>>>>>>> Parsing client log [Log=MOD-1489154328419] for error details
2017-03-10 14:03:18 avtar Error <7923>: Cannot execute 'autotapeout.bat' script: File not in path:C:\Program Files\avs\etc\scripts\autotapeout.bat
2017-03-10 14:03:18 avtar Error <7001>: Exiting avtar with run-at-end script failure 1
>>>>>>> Parsing client log complete

And

10-03-17 13:59:01 [Log=MOD-1489154328419] Migration Export Phase Ended
avtar Error <5195>: Path "C:/progra~1/avs/etc/scripts/autotapeout.stat" not found in backup. (Element 'C:' at position 0 in search path 'C:/progra~1/avs/etc/scripts/autotapeout.stat' not found)cd /
Purging previous pseudo client backups from [/ADME/admepseudo]
<2017-03-10 13:59:04>===< Recapture of autotapeout.stat file attempted >===================

 

Cause

ADME is looking for the short name 'C:/progra~1/avs/etc/scripts/autotapeout.stat' however, the staging server does not have shortnames enabled.

 

Resolution

Enable short names on the staging server. If this is not possible, run cmd as administrator. Use MKLINK to make a junction from progra~1 to Program files using the following command:

mklink /J "C:\program~1" "C:\Program Files"

If you make a link, you may also have to look at where the tape backup software is installed and ensure that it is directory is named in 8.3 format or make a junction to it as well.

Verify that the ADME configuration is pointing to the correct paths for these directories in the ADME configuration files.

 

Affected Products

Avamar Data Migration Enabler

Products

Avamar, Avamar Client, Avamar Data Migration Enabler
Article Properties
Article Number: 000064594
Article Type: Solution
Last Modified: 02 تموز 2026
Version:  4
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