NetWorker: Unable to change save set expiration "The authentication credential was corrupted on decoding the credential"

Summary: Error:" The authentication credential was corrupted on decoding the credential, the checksums do not match" is generated when changing the retention of a backup save set.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The following error appears while attempting to change save set expiration from the NetWorker Management Console (NMC):
Change expiration window reports authentication credential was corrupted on decoding the credential

Cause

Peer certificate information mismatch between the NetWorker server and NMC server.

Resolution

Delete the NSR peer information of the NetWorker server from the NMC server, and conversely.

On the NetWorker server side, delete the NMC server's peer certificate:

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Management Console
Article Properties
Article Number: 000180772
Article Type: Solution
Last Modified: 15 كانون الثاني 2026
Version:  4
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