VxRail: Event Code: VXR508STOR372
Summary: Event Code VXR508STOR372 triggers due to unmap being disabled or not supported on the controller.
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Symptoms
Event Code VXR508STOR372 indicates: Unable to create the unmap-enabled Virtual Drive (VD) <Virtual Drive FQDD> because either the controller is not unmap-capable or the controller's unmap state is disabled.
Cause
The unmap-enabled Virtual Drive (VD) identified in the message cannot be created because either the controller is not unmap-capable or the controllers unmap state is disabled.
Resolution
Verify that the controller supports the unmap feature and the controller unmap state is enabled.
To check, run the following RACADM command at the Command-Line Interface (CLI):
racadm storage get controllers -o -p UnmapSupport,UnmapState
Additional Information
If unmap is supported but not enabled, see VxRail: How to enable TRIM/UNMAP on vSAN for space reclamation to enable unmap.
Affected Products
VxRail, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N
, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760
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Article Properties
Article Number: 000189231
Article Type: Solution
Last Modified: 01 أيار 2026
Version: 6
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