PowerEdge: How to Update Mellanox Connectx-5 EN Firmware

Summary: To update the Mellanox Connectx-5 EN (DSS) network card firmware, download and install the update directly from Mellanox, as Dell Update Packages are not compatible.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

The Mellanox Connectx-5 EN (DSS) network card, part number 0RMKR, KCMKJ, and RY6P0, run Mellanox firmware.  
These are not OEM cards so the Dell Update Packages will not work.
From the iDRAC you see 

RED013 The DUP specified is not compatible with the target device.
RED017 The DUP specified is not compatible with the target system.

 

 

If the customer is running a Linux based OS this can be done from within their operating system without installing anything.
If the customer is running a Windows or ESXi based OS download and boot to the Dell support live image.
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=c31j4
Download the firmware.
https://network.nvidia.com/support/firmware/connectx5en/This hyperlink is taking you to a website outside of Dell Technologies.
Download mlxup.
https://www.mellanox.com/downloads/firmware/mlxup/4.18.0/SFX/linux_x64/mlxupThis hyperlink is taking you to a website outside of Dell Technologies.
Transfer both files to the server.
Change permissions on mlxup to an executable file
Run the command to update the NIC.

chmod 777 or 755 ./mlxup


Run the command.

/mlxup -i fullpathtofile


 

Affected Products

Poweredge C4140, PowerEdge C6420, PowerEdge R440, PowerEdge R470, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R670, PowerEdge R740, PowerEdge R740XD, PowerEdge R7415, PowerEdge R7425, PowerEdge R770, PowerEdge R7715, PowerEdge R7725 , PowerEdge R840, PowerEdge R940, PowerEdge R940xa, PowerEdge T640 ...
Article Properties
Article Number: 000196819
Article Type: How To
Last Modified: 14 كانون الثاني 2026
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.