vProtect: "Boot device not found" message when powering on vProtect on Nutanix

Summary: vProtect: "Boot device not found" is seen when powering on vProtect on Nutanix.

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Symptoms

The following error is seen when powering on vProtect on Nutanix:

Error message

Figure 1. Boot device not found message

Cause

The OVA file was directly uploaded without being unpacked.

Resolution

  1. The OVA file should be unpacked first. Do this using the command below:
    tar -xvf <OVAname>


Unpack OVA file
Figure 2. tar -xvf <OVAname> output

 

  1. This produces the files shown below. 
    The file that starts with f5 should be uploaded, not the OVA file.

Select file starting with f5

Figure 3. Upload f5 file

 

  1. Select Image Type as DISK, not OVA.


Select Image Type as disk

Figure 4. Select Image Type of DISK

Affected Products

vProtect
Article Properties
Article Number: 000210745
Article Type: Solution
Last Modified: 12 حزيران 2026
Version:  4
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