Mainframe Enablers TF Clone/Snap: VOLUME Operation Completes with an EQCA128E Message Although the Operation Completes Successfully
Summary: During SNAP VOLUME operations, an erroneous EQCA128E message appears even though all functions successfully ran.
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Symptoms
Error message is issued for SNAP VOLUME operations:
EQCA128E UNABLE TO DETERMINE REMOTE DA FOR SYSCALL EXECUTION -00-00-00-
Cause
This issue was introduced with C2403 maintenance for Mainframe Enablers 10.0.0 and 10.1.0.
*** TIMEFINDER MF SNAP V10.1.0 (019) - SCF V10.01.00 (0009) *** *** TIMEFINDER MF SNAP V10.0.0 (045) - SCF V10.00.00 (0064) ***
Resolution
Permanent Fix:
- For Mainframe Enablers (MFE) 10.1.0, Program Temporary Fix (PTF) SNA1024 is available to address the issue. Download the PTF from Dell Support.
- For Mainframe Enablers (MFE) 10.0.0, Program Temporary Fix (PTF) SNA0048 is available to address the issue. Download the PTF from Dell Support.
Additional Information
PTF Cover Letters:
MFE 10.1 SNA1024:
++PTF(SNA1024) REWORK(2024124) .
++VER(Z038) FMID(SSNPA10)
PRE(
SNA1020
)
/*
*-------------------------------------------------------------
* PROBLEM DESCRIPTION(S):
* ------------------------------------------------------------
* PROBLEM FIXED: MFE-17116
* USERS AFFECTED: SnapVX and TF/Clone users
* PROBLEM DESCRIPTION: Error message EQCA128E is displayed
* when running SnapVX or TF/Clone
* commands using remote syntax.
* DESCRIPTION DETAIL:
*
* Error message 'EQCA128E UNABLE TO DETERMINE REMOTE DA FOR
* SYSCALL EXECUTION 00-00-00' is displayed when running
* SnapVX or TF/Clone commands using remote syntax. This
* message should not be printed for VMAX/PowerMax systems
* running microcode 5876 or higher.
*
* PROBLEM RESOLUTION:
*
* SnapVX and TF/Clone have been updated to avoid printing the
* EQCA128E message for VMAX/PowerMax systems running microcode
* 5876 and higher.
*
* MODULES: EMCQCAPL
*
* ------------------------------------------------------------
* SNA1024 3 May 2024 18:02:38
* ------------------------------------------------------------
* OPT Summary
* The following OPT was addressed by this PTF:
*
* MFE-17116
*
*-------------------------------------------------------------
*/ .
MFE 10.0 SNA0048:
++PTF(SNA0048) REWORK(2024109) .
++VER(Z038) FMID(SSNPA00)
PRE(
SNA0047
)
/*
*-------------------------------------------------------------
* PROBLEM DESCRIPTION(S):
* ------------------------------------------------------------
* PROBLEM FIXED: MFE-17117
* USERS AFFECTED: SnapVX and TF/Clone users
* PROBLEM DESCRIPTION: Error message EQCA128E is displayed
* when running SnapVX or TF/Clone
* commands using remote syntax.
* DESCRIPTION DETAIL:
*
* Error message 'EQCA128E UNABLE TO DETERMINE REMOTE DA FOR
* SYSCALL EXECUTION 00-00-00' is displayed when running
* SnapVX or TF/Clone commands using remote syntax. This
* message should not be printed for VMAX/PowerMax systems
* running microcode 5876 or higher.
*
* PROBLEM RESOLUTION:
*
* SnapVX and TF/Clone have been updated to avoid printing the
* EQCA128E message for VMAX/PowerMax systems running microcode
* 5876 and higher.
*
* MODULES: EMCQCAPL
*
* ------------------------------------------------------------
* SNA0048 18 Apr 2024 19:55:53
* ------------------------------------------------------------
* OPT Summary
* The following OPT was addressed by this PTF:
*
* MFE-17117
*
*-------------------------------------------------------------
*/ .
Affected Products
Mainframe EnablersArticle Properties
Article Number: 000223689
Article Type: Solution
Last Modified: 09 حزيران 2026
Version: 2
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