CSM: CSI Driver for PowerFlex: Node pods are stuck in a CrashLoopBackOff state
Summary: Container Storage Modules (CSM) Container Storage Interface (CSI) Driver for PowerFlex pods are stuck in CrashLoopBackOff state with error "could not find given NAS server by name."
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Symptoms
The node pods appeared in CrashLoopBackOff:
vxflexos-node-xxxxx 1/2 CrashLoopBackOff 48 (4m44s ago) 3h47m
The registrar logs showed the following errors:
I0212 19:23:51.989914 1 main.go:108] "Received NotifyRegistrationStatus call" status="&RegistrationStatus{PluginRegistered:false,Error:RegisterPlugin error -- plugin registration failed with err: rpc error: code = Unknown desc = could not find given NAS server by name,}"
E0212 19:23:51.989935 1 main.go:110] "Registration process failed with error, restarting registration container" err="RegisterPlugin error -- plugin registration failed with err: rpc error: code = Unknown desc = could not find given NAS server by name"
The secret showed the following entry:
nasName: none
Cause
The secret was incorrectly passing in a nasName of none that did not exist on the array.
Resolution
The user changed the secret using the documentation to either remove the nasName entry or set it to "" as in the following example:
nasName: ""
Additional Information
This behavior also occurred at CSI Driver for PowerFlex 2.16.1 with the following messages:
Node pod driver log:
time="2026-04-23T13:36:41Z" level=info msg="/csi.v1.Node/NodeGetInfo: REP 0014: 502 Bad Gateway"
Node pod registrar log:
E0423 13:36:41.635874 1 main.go:113] "Registration process failed with error, restarting registration container" err="RegisterPlugin error -- plugin registration failed with err: rpc error: code = Unknown desc = 502 Bad Gateway"
Affected Products
PowerFlex rack, ScaleIOArticle Properties
Article Number: 000288040
Article Type: Solution
Last Modified: 05 أيار 2026
Version: 4
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