PowerScale: Licensed Features Removed After Upgrade

Summary: This article addresses a problem where licensed features disappear after committing the cluster. The article also explains an event warning about dynamic licensing.

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Symptoms

Symptom 1:

Before the upgrade:

powerscale-1# isi license list
OneFS Software ID: ELMISL______
  Valid Signature: Yes

Module                Licensed node count  Actual node count  Status     Expiration date
-----------------------------------------------------------------------------------------
CLOUDPOOLS            4 Nodes              4 Nodes            Licensed   -
HARDENING             0 Nodes              0 Nodes            Unlicensed -
HDFS                  0 Nodes              0 Nodes            Unlicensed -
ONEFS                 4 Nodes              4 Nodes            Licensed   -
SMARTCONNECT_ADVANCED 4 Nodes              4 Nodes            Licensed   -
SMARTDEDUPE           4 Nodes              4 Nodes            Licensed   -
SMARTLOCK             4 Nodes              4 Nodes            Licensed   -
SMARTPOOLS            4 Nodes              4 Nodes            Licensed   -
SMARTQUOTAS           4 Nodes              4 Nodes            Licensed   -
SNAPSHOTIQ            4 Nodes              4 Nodes            Licensed   -
SYNCIQ                4 Nodes              4 Nodes            Licensed   -
-----------------------------------------------------------------------------------------
Total: 11

After committing the cluster:

powerscale-1# isi license list
OneFS Software ID: ELMISL_____
Cluster (ID) GUID: 009________________________
   License Method: Direct

Module                Licensed node count  Actual node count  Status     Expiration date
-----------------------------------------------------------------------------------------
CLOUDPOOLS            0 Nodes              0 Nodes            Unlicensed -
HARDENING             0 Nodes              0 Nodes            Unlicensed -
HDFS                  0 Nodes              0 Nodes            Unlicensed -
ONEFS                 0 Nodes              4 Nodes            Unlicensed -
SMARTCONNECT_ADVANCED 0 Nodes              4 Nodes            Licensed   -
SMARTDEDUPE           0 Nodes              0 Nodes            Unlicensed -
SMARTLOCK             0 Nodes              0 Nodes            Unlicensed -
SMARTPOOLS            0 Nodes              0 Nodes            Unlicensed -
SMARTQUOTAS           0 Nodes              0 Nodes            Unlicensed -
SNAPSHOTIQ            0 Nodes              0 Nodes            Unlicensed -
SYNCIQ                0 Nodes              0 Nodes            Unlicensed -
-----------------------------------------------------------------------------------------
Total: 11

Symptom 2:

Event is occurring:

116553 03/16 15:37 --     FEATURE_QUANTITY_DYNAMIC_LICENSING_EVENT 0    1       warning
116584 03/16 15:37 --     FEATURE_QUANTITY_DYNAMIC_LICENSING_EVENT 0    1       warning

Cause

Cause 1:

Dynamic Licensing is enabled by default upon upgrade. Due to differences on the backend, licensing can be removed.

Cause 2:

Dynamic Licensing is enabled by default upon upgrade. Due to a defect in consumed value reporting, a false warning can appear in events.

Resolution

Resolution 1:

There is a potential issue with the licenses. Manage licenses here:

 If a license is needed immediately, these steps offer immediate relief:

powerscale-1# isi license modify --license-method=offline
powerscale-1# isi license add --evaluation=SYNCIQ

Add features that are needed, and generate a new license manually and send it to the licensing team.

Once the license is corrected, the licensing can be set back to dynamic if wanted:

powerscale-1# isi license modify --license-method=direct

Dell Dynamic Licensing

Dell Dynamic Licensing Portal User Guide

Dynamic Licensing Help Guide

Resolution 2:

Engineering is aware of the issue, and it is fixed in a future release. Command to check usage:

powerscale-1# isi license view OneFS
         Module: ONEFS
         Status: Licensed
Expiration date: -
Tier  Licensed node count  Actual node count  Licensed Capacity  Used Capacity  Licensed nodes with SEDs  Actual nodes with SEDs
---------------------------------------------------------------------------------------------------------------------------------
7     8 Nodes              8 Nodes            1480.0 TB          1480.0 TB      0                         0
---------------------------------------------------------------------------------------------------------------------------------
Total: 1
 
Article Properties
Article Number: 000449854
Article Type: Solution
Last Modified: 08 نيسان 2026
Version:  1
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