NetWorker: Unable to create DD device with RL compliance enabled

Summary: Unable to create DD device with DD Retention Lock enabled due to expired Management certificate in NSR Data Domain resource file.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Unable to create a Data Domain (DD) device with Retention Lock (RL) compliance enabled.
Unable to perform authentication for DD host, user, port, Mtree : Unable to send a request: SSL peer certificate or SSH remote key was not OK.

Cause

Code deficiency.

Management certificate that is used for DD Cloud Tier devices is not valid.

Resolution

Workaround fix: In the Data Domain resource Properties, delete Management certificate.

Affected Products

NetWorker

Products

Data Domain
Article Properties
Article Number: 000226831
Article Type: Solution
Last Modified: 20 يناير 2026
Version:  1
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