ECS: xDoctor: RAP077: Incomplete RT bootstrap tasks detected

Summary: How to resolve the xDoctor alert of a stuck Resource Table (RT) bootstrap of type UserTagKey.

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Symptoms

xDoctor reports this issue as RAP077:

Timestamp    = 2019-08-23_191826
    Category = DT
    Source   = API
    Severity = ERROR
    Node     = 169.254.120.1
    Message  = Incomplete RT bootstrap task(s) detected
    Extra    = [{'type': 'KeyPool', 'dstZone': 'urn:storageos:VirtualDataCenterData:8724dec4-b7fc-4f69-8d4d-6d8ca414bebf', 
'rgId': 'urn:storageos:ReplicationGroupInfo:2373fe9d-d719-4170-b20d-22ee7f16a11e:global'}, {'type': 'Namespace', 
'dstZone': 'urn:storageos:VirtualDataCenterData:3f909b51-6f99-4125-8ecf-eff2990fd2db', 
'rgId': 'urn:storageos:ReplicationGroupInfo:00000000-0000-0000-0000-000000000000:global'}]
    RAP      = RAP077
    Solution = 536713

Cause

Anytime a Virtual Data Center (VDC) is added to a Replication Group (RG) or a new RG is created then RT bootstrap tasks are created.

RT bootstrap tasks are created to make both VDCs synchronize concerning that RG's data.

Sometimes these bootstrap tasks can become stuck.

Resolution

If xDoctor reports this issue, open a service request with Dell technical support and refer to this KB article.

Affected Products

ECS Appliance

Products

ECS Appliance Hardware Gen3 EX500, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption
Article Properties
Article Number: 000061346
Article Type: Solution
Last Modified: 18 نيسان 2026
Version:  5
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