VxRail:VxRail 附掛程式未載入任何資訊

Summary: 外掛程式未載入任何資訊;記錄項目在 PropertyCollector RetrievePropertiesEx 中顯示 MethodNotFound 和 ManagedObjectNotFound 例外狀況,表示要求目標為遺失的受管物件。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

VxRail 附掛程式未載入任何資訊
vCenter 管理帳戶正常。
匯入 vCenter 憑證無法解決問題。

Short.term.log

Troubleshooting the logs.
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271758781Z stderr F 2023-08-30 13:24:51,270 [ERROR] <Dummy-21:140579197361736> utils.py report_error() (155): Traceback (most recent call last):"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271772437Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/promise/promise.py"", line 844, in handle_future_result"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271775901Z stderr F     resolve(future.result())"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271779323Z stderr F   File ""/home/app/do_host_app/graphql/query.py"", line 96, in resolve_configured_hosts"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271782431Z stderr F     all_host_address = get_host_names(sn_list)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271785246Z stderr F   File ""/home/app/do_host_app/connector/vsphere/soap_client_utils.py"", line 131, in get_host_names"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271792487Z stderr F     [vim.HostSystem], vim.ManagedEntity(datacenter_moid))"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271795945Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/do_common/connector/vsphere/soap_client.py"", line 225, in get_container_view_view"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271798525Z stderr F     view_ref = service_instance.content.viewManager.CreateContainerView("
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271801974Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 700, in __call__"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271804665Z stderr F     return self.f(*args, **kwargs)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271807026Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 520, in _InvokeAccessor"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271819925Z stderr F     return self._stub.InvokeAccessor(self, info)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271822658Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/StubAdapterAccessorImpl.py"", line 42, in InvokeAccessor"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271825615Z stderr F     options=self._pcType.RetrieveOptions(maxObjects=1))"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271828135Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 706, in <lambda>"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271830431Z stderr F     self.f(*(self.args + (obj,) + args), **kwargs)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271834291Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 512, in _InvokeMethod"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271836439Z stderr F     return self._stub.InvokeMethod(self, info, args)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271838965Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/SoapAdapter.py"", line 1345, in InvokeMethod"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271842424Z stderr F     req = self.SerializeRequest(mo, info, args)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271844941Z stderr F   File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/SoapAdapter.py"", line 914, in SerializeRequest"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271847183Z stderr F     method=info.name)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271849576Z stderr F graphql.error.located_error.GraphQLLocatedError: (vmodl.fault.MethodNotFound) {"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.27185245Z stderr F    dynamicType = <unset>,"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271854714Z stderr F    dynamicProperty = (vmodl.DynamicProperty) [],"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271857139Z stderr F    msg = <unset>,"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271859425Z stderr F    faultCause = <unset>,"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.27186167Z stderr F    faultMessage = (vmodl.LocalizableMessage) [],"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271864298Z stderr F    receiver = 'vmodl.query.PropertyCollector:propertyCollector',"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271866567Z stderr F    method = 'RetrievePropertiesEx'"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.27186899Z stderr F }"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271871127Z stderr F "


vpxd.log

2023-08-30T09:40:16.366Z info vpxd[31986] [Originator@6876 sub=Default opID=807849b] [VpxLRO] -- ERROR lro-2341806 -- propertyCollector -- vmodl.query.PropertyCollector.retrievePropertiesEx: vmodl.fault.ManagedObjectNotFound:
--> Result:
--> (vmodl.fault.ManagedObjectNotFound) {
-->    faultCause = (vmodl.MethodFault) null,
-->    faultMessage = <unset>,
-->    obj = 'vim.ClusterComputeResource:'
-->    msg = ""
--> }

Cause

如上所示 vpxd.log、a ManagedObjectNotFound 發生異常。這是當請求引用不再存在或從未存在的託管物件時。

Resolution

若要解決此問題,請重新開機 vCenter 伺服器以清除任何損壞的快取和 vmodl.query.PropertyCollector 會正常工作。

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000217347
Article Type: Solution
Last Modified: 25 حزيران 2026
Version:  3
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