[PowerScale} F210/F710/F910 Reporting failed NVDIMM
Summary: PowerScale F210, F710 and F910 does not have an NVDIMM, however, the node reports NVDIMM issues.
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Symptoms
Isi event commands report messages similar to the following:
# isi event list | grep NVDIMM 842 2/15 22:24 2/16 01:03 HW_NVRAM_NVDIMM_FAILED 1 2 critical # isi event events list | grep NVDIMM 1.8195 2/16 01:03 C 1 842 NVDIMM in DIMM slot A33 has failed in the chassis (xxxxxxxx). Until the NVDIMM is replaced, setting the node to read-only.
Or during the boot sequence, the boot log indicates the following journal error:
Test Journal exited with error - NVDIMM is persistent NVDIMM armed for persistent writes NVDIMM Battery 1 is healthy NVDIMM A33 state: FAILED NVDIMM B33 state: FAILED The following NVDIMM(s) are unhealthy: A33, B33 To prevent a DL situation, contact Dell EMC Customer Support immediately: United States: 1 800 782 4362 (1 800 SVC 4EMC) Canada: 1 800 543 4782 (1 800 543 4SVC) Worldwide Country Code: 1 508 497 7901
However, the PowerScale F210/F710 nodes do not have an NVDIMM.
Cause
OneFS for F210/F710/F910 hardware reports errors on the Software Defined Persistent Memory (SDPM) device as an NVDIMM. This includes the battery backup unit for the node:
NVDIMM Battery 1 is healthy
Resolution
Contact support and quote this knowledge base document.
Affected Products
PowerScale F210, PowerScale F710Products
PowerScale F910Article Properties
Article Number: 000222290
Article Type: Solution
Last Modified: 06 أيار 2026
Version: 4
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