Dell Unity: Symptom Code: Neo14:603f7 The I/O Module is Powered off

Summary: The I/O module is powered off. Try rebooting the Storage Processor (SP). If the I/O module remains powered off after a reboot, you may have to replace the I/O module. (Dell Correctable) ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Symptom Code:

neo14:603f7 The I/O module is powered off. Try rebooting the Storage Processor (SP). If the I/O module remains powered off after a reboot, you may need to replace the I/O module.

Cause

The I/O Module is faulted and requires replacement.

Resolution

Contact Dell Technical Support or your Authorized Service Representative, and quote this article ID.

Affected Products

Dell EMC Unity, Dell EMC Unity Family

Products

Dell EMC Unity XT 480
Article Properties
Article Number: 000242037
Article Type: Solution
Last Modified: 07 تموز 2026
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.