PowerFlex: Update Resources Grayed Out in Compliance Report Due to Decommissioned vCenter

Summary: Upgrade is blocked because a decommissioned vCenter remains in a compute‑only resource group on PFxM 3.6, preventing PowerFlex Management Platform from complying with the intelligent catalog. ...

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Symptoms

Unable to perform "Upgrade Resource":

powerflex compliance report

Impact

Unable to make PowerFlex Gateway Compliant with new intelligent catalog (IC) 

Cause

An old vCenter that had been decommissioned but was still in the resources inventory on the old PFxM 3.6 system. The vCenter was part of a compute-only Resource Group Because the vCenter was no longer reachable, the system was blocking the upgrade.   

powerflex critical error

Resolution

  • Remove Compute Only (CO) resource groups that were previously used by the old vCenter. 
  • Remove old decommissioned vCenter from resources.  
  • Perform Upgrade.
  • Import/Brownfield CO resource groups previously removed.

Impacted Versions

PowerFlex Manager 4.x

Products

PowerFlex rack, VxFlex Ready Nodes, PowerFlex custom node, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625 , PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex Software, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000242480
Article Type: Solution
Last Modified: 14 أيار 2026
Version:  2
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