CSM: CSI Driver for PowerFlex CrashLoopBackOff due to Gateway Login Timeout

Summary: This issue affects Dell Container Storage Modules (CSM) with the Dell Container Storage Interface (CSI) Driver for PowerFlex. The driver fails probes when log in to the PowerFlex Gateway exceeds a hard coded 1 second timeout. ...

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Symptoms

Driver logs show a 1 second timeout:

time="2026-05-15T17:14:29Z" level=info msg="Login to PowerFlex Gateway, system=<array id>, endpoint=https://<gateway>, user=<user>\n"
time="2026-05-15T17:14:30Z" level=error msg="array <array id> probe failed: rpc error: code = FailedPrecondition desc = unable to login to PowerFlex Gateway: Get \"https://<gateway>/api/login\": context deadline exceeded"

Pods can show in a CrashLoopBackOff or Error state.

oc get pods -n vxflexos
...
vxflexos-node-xxxxx                   1/2     Error              442 (5m22s ago)   19h
vxflexos-node-xxxxx                   0/2     CrashLoopBackOff   431 (103s ago)    18h

Recent changes may include upgrade, network latency, gateway performance issues, or cluster scaling.

Cause

The CSI Driver for PowerFlex driver versions 2.13.1 and 2.14.0 use a nonconfigurable probe timeout. The login call to the PowerFlex Gateway exceeds this timeout.

Resolution

Engineering has provided a change to make the probe timeout configurable in later releases of the Container Storage Interface (CSI) Driver for PowerFlex. Upgrade to a release where the probe timeout is configurable.

Per the release notes, this issue is fixed in the following versions:
https://github.com/dell/csi-powerflex/releases

  • 2.13.2
  • 2.14.1
  • 2.15.0 or later
  • 2.16.0 or later

After upgrade, configure the probe timeout X_CSI_PROBE_TIMEOUT per the environment needs. The default is now set to 10 seconds.

Products

Container Storage Modules Family, Container Storage Modules
Article Properties
Article Number: 000466913
Article Type: Solution
Last Modified: 20 أيار 2026
Version:  2
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