DPA: Agentlogfiler, fejl ved åbning af Pstore på grund af McAfee-scanning

Summary: Data Protection Advisor-agenten (DPA) logger lageradgangsfejl – der ikke kunne åbne networker_status og agent_config databaser – på grund af McAfee antivirus, der aktivt scanner agentmappen. ...

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Symptoms

Følgende fejl logføres af agenten under dataindsamling eller under opstart:

ERR     32432.44128    20191026:105133         clctr.module - aapiRunRequest(): Unable to run request networker:status as there was an error opening the required pstore D:\Program Files\agent\data\networker_status_NWservername_NetWorker.db.
ERR     46268.18960    20191026:110342 common.localdb.sqlit - csqlRollbackTransaction(): Attempt to rollback without an active transaction
ERR     46268.18960    20191026:110342  com.mod.agentconfig - loadAgentRegisteredConfig(): Error loading agent registered config: cannot open pstore: D:\Program Files\agent\data\agent_config.db
ERR     46268.18960    20191026:110343 common.localdb.pstor - pstoreOpen(): Failed to begin transaction
ERR     46268.18960    20191026:110343  com.mod.agentconfig - loadAgentRegistrationCredentials(): Error loading agent registration credentials: cannot open pstore: D:\Program Files\agent\data\agent_config.db

Cause

McAfee-antivirusproduktet blev installeret på agentværten og scanner aktivt DPA Agent-mappen.

Resolution

Konfigurer udeladelse i McAfee-software til ikke aktivt at scanne DPA Agent-mappen. Nedenfor er standardinstallationsmappen på Windows for DPA Agent:
 

<Install directory>\emc\dpa\agent

Affected Products

Data Protection Advisor

Products

Data Protection Advisor
Article Properties
Article Number: 000055543
Article Type: Solution
Last Modified: 09 يونيو 2026
Version:  4
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