PowerFlex 3.X: Update Service Details does not change OS credentials

PowerFlex Manager 3.6 and earlier:

• Creation of new credential with updated user/password
• Service is updated by selecting "Update Service Details" and change to the new credentials 

• Select "View All Settings", OS credentials are still using the original credentials.

• Add new credentials in Settings -> Credential Management
• Go to Resources Pane, check box next to hosts to update, select "Update Password"

• Select Node and SVM Operating System check boxes and click Next

• Select new credentials, and select Finish

 

Impact

• SVM password updates successfully
• OS password may not update on all hosts

Option 1: if there's a change to existing credentials

• Edit the password field with the updated password  in Credential Manager.   
• Settings > Credential Management > edit

• In the Resource pane, click "Run "Inventory"  to ensure that the new credential is working.

Option 2: If new credential is being created

• Change the password manually on components outside of PowerFlex Manager.
• In PowerFlex Manager, go to Services > click on name of your service > click "remove service" > Service removal type = Remove Service > Leave nodes in Managed mode > Remove.
• Create new credential in Credential Manager:
  • Settings > Credential Management > Create
• Go to Services > Add Existing Service to add Service back in (use newly created credential)

Fixed in version:
PowerFlex Manager release 3.7