VxRail: vCLS Cannot Deploy on vCenter After Cluster Rebooted

Summary: vSphere Cluster Services (vCLS) cannot deploy on vCenter after the cluster has been rebooted.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

vCLS cannot deploy on vCenter after the cluster has been rebooted.

  • Tried to set vCLS with retreat mode and disable it, but vCLS still cannot deploy on any ESXi host.
  • In the vCenter task list, can see vCenter continue to deploy vCLS and then destroy it.

/var/log/vmware/eam/eam.log:

2024-03-28T03:08:14.942Z | ERROR | cluster-agent-0 | AuditedJob.java | 106 | JOB FAILED: [#1733615521] DeployVmJob(ClusterAgent(ID: 'Agent:cef3bd5a-3886-40a0-99eb-31b2b6bc677f:null')) com.vmware.eam.job.DeployVmJob$DeployVmJobFailure: Can't provision VM for ClusterAgent(ID: 'Agent:cef3bd5a-3886-40a0-99eb-31b2b6bc677f:null') due to lack of suitable datastore.

/var/log/vmware/vpxd/vpxd.log

2024-03-28T13:31:37.037+08:00 warning vpxd[12577] [Originator@6876 sub=VmProv opID=10847a9b] Unable to lookup ds for disk 




 

Cause

 DNS is unreachable and causes this issue. 

Resolution

Check your DNS settings.
Ensure to use nslookup to resolve vCenter and all ESXi hosts FQDNs.

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000226449
Article Type: Solution
Last Modified: 29 يونيو 2026
Version:  2
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