PowerFlex: SDS stays Disconnected After Generating New Certificate

Summary: SDS remains disconnected after generating a new certificate due to an OS conversion.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

In the following scenario, the end user had the following configurations:

  • PowerFlex version 3.6.3 Software Only
  • Converted the OS from Alma Linux 8.10 to CentOS 7.9
  • The /opt/emc/scaleio/sds/cfg/rep_tgt.txt file had the correct parameters updated after the OS conversion.
  • System ID and Previous SDS ID:
    • cat /opt/emc/scaleio/sds/cfg/rep_tgt.txt
      mdmId=1d5a21fb4797e30f,tgtId=3977f2e600000000
  • Component authentication enabled:
    • scli --query_all|grep "MDM connection"
      MDM connection authentication: Enabled

  

 

Impact
The SDS cannot be re-connected to the cluster and contribute storage to the Storage Pool.

Cause

A software issue causes the Primary MDM to fail to reconnect the SDS after it has been marked as having failed authentication
 

Resolution

Generating the certificate had to be run twice for a successful reconfiguration

  • Step 1: Run the certificate generation command twice:
    • scli --generate_certificate --sds_name <sds_name>
      scli --generate_certificate --sds_name <sds_name>
  • Step 2: Validate the SDS is connected:
    • scli --query_all_sds | grep <sds_name>

 

You could also disable component authentication so that you do not have to run thought generate_certificate each time, however enabling component authentication after the activity completes, should be avoided. Refer to 'Warning' note below.

  • Step 1: To disable authentication perform
    • scli --set_component_authentication_properties --dont_use_authentication
  • Step 2: Validate the SDS is connected:
    • scli --query_all_sds | grep <sds_name>

 


  
Warning: 

Enable component authentication after all SDSs have completed the OS migration:
Do not enabled authentication unless you are on the Fixed version or have followed the workaround documented in the following knowledgebase article PowerFlex - MDM panics at function mdm_obj.c due to component authentication

scli --set_component_authentication_properties --use_authentication

 

Related article: PowerFlex: SVM OS Conversion Fails When MDM Authentication Is Enabled SDS_AUTHENTICATION_FAILED

Affected Products

PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R640

Products

PowerFlex rack, PowerFlex custom node, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525 , PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex Software, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000243234
Article Type: Solution
Last Modified: 14 أغسطس 2026
Version:  3
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