NetWorker: How-To Remove VBA EMC Backup and Recovery (EBR) plug-in from vCenter Server
Summary: This KB provides an overview of how to remove the 'EMC Backup and Recovery' (EBR) plug-in from the VMware vCenter.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
NetWorker no longer supports performing VMware protection with the VMware Backup Appliance (VBA). VMware protection is now performed using the NetWorker VMware Protection (NVP) vProxy appliance. A new vCenter plug-in has replaced the plug-in used by the VBA/EBR appliance. To remove the VBA's EMC Backup and Recovery (EBR) plug-in, follow the below steps. The actions outlined in this article must be completed by the VMware vCenter administrator.
NOTE: Instructions for removing the new
Dell EMC NetWorker plugin are available in: NetWorker-vProxy: How-To Remove vProxy plug-in from vCenter Server
Before you begin.
Take a snapshot/backup of the vCenter server before making changes.
Double check all commands before removing files from the vCenter server.
- Log in to the vCenter mob extension manager at
https://<vCenter FQDN or IP>/mob/?moid=ExtensionManager- Use your normal vCenter web client credentials
- Unregister the following VBA plug-in extensions:
vcbimagecom.vmware.ebr(old extension - may not be present)com.vmware.ebr2com.vmware.networker2.configcom.vmware.ebr-avamar2
- Reset the SerenityDB on the vCenter server.
- This is located at
/storage/vsphere-ui/SerenityDB/serenity - There should be no entries remaining after this has been cleared
- The only impact is that each user will experience a slight delay the next time they log in, as this is being re-created
NOTE: When first logging into the vCenter appliance, using SSH terminal such as PuTTY, you must run
shell.
- Use the find command to find all instances of
ebr2,networker2, andvcbimage. Remove these from the vCenter server.
-
find / -name *ebr2*find / -name *networker2*find / -name *vcbimage*
- Restart the vSphere web client service
-
service-control --stop vsphere-uiservice-control --start vsphere-uiservice-control --status vsphere-ui
- Clear browser cache and cookies.
- Open a fresh browser.
- Log back into vCenter web client at
https://<vCenter FQDN or IP>:9443/vsphere-client/
Additional Information
Affected Products
NetWorkerProducts
NetWorkerArticle Properties
Article Number: 000009690
Article Type: How To
Last Modified: 03 فبراير 2026
Version: 7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.