SourceOne email Management - Unable to unzip the SourceOne software package.
Summary: You are unable to unzip the SourceOne software package as you do not have the password or the correct password.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
You have downloaded your required software package in a zip format but are unable to unzip the package as you do not have the correct required password.
Please open an SR under the Licensing Vic/Web Queue with the details of the software that you are installing.
Alternatively please contact your EMC Account Team representative who will be able to assist you with this issue.
Please open an SR under the Licensing Vic/Web Queue with the details of the software that you are installing.
Alternatively please contact your EMC Account Team representative who will be able to assist you with this issue.
Additional Information
Affected Products
SourceOneProducts
SourceOne, SourceOne Archiving, SourceOne Archiving for Microsoft SharePoint, SourceOne Discovery Manager, SourceOne Email Management, SourceOne Email Supervisor, SourceOne for File SystemsArticle Properties
Article Number: 000019531
Article Type: How To
Last Modified: 17 أبريل 2026
Version: 3
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