Avamar: "Hændelses-e-mail-meddelelse mislykkedes" forårsaget af mailserverproblemer
Summary: Denne artikel forklarer de betingelser, hvorunder Avamar rapporterer fejlen "Hændelses-e-mailmeddelelse mislykkedes" på grund af mailserverfejl.
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Symptoms
Begivenheden 22905 "Event email notification failed." vises med mellemrum i ikke-anerkendte begivenheder:
Event Code: 22905 Category: SYSTEM Severity: PROCESS Summary: Event email notification failed
Der er "Insufficient system resources." Meddelelse i McServer-logfiler:
admin@av-srv:/>: grep "Insufficient system resources" /usr/local/avamar/var/mc/server_log/mcserver.log.*
...
mcserver.log.21: javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
mcserver.log.21: javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
...
mcserver.log.21:FINE: query = insert into events (date_time, code, eid, source, data, ts, category, type, severity, swSource, summary, remedy, notes, description, audience, domain ) values ('2017-5-8 22:0:1.491000 +0:0:0',22905,13343,'<event-source NodeID="SERVERNAME" ProgramName="com.avamar.mc.event.EventProfileHandler$EmailDatabaseThread" ddr-id="" ddr-name="" gsan-version="7.3.1-125" hardware-id="UNKNOWN" source-hardware-id="UNKNOWN"/>','<data><entry key="error_message" type="text" value="Unable to send email notification: Sending failed;
 nested exception is: 
	javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
" version="1"/><entry key="toList" type="text" value="mail@mail.com" version="1"/></data>',1494280801491,'SYSTEM','ERROR','PROCESS','MCS:EventService','Event email notification failed.',NULL,NULL,NULL,NULL,'/')
mcserver.log.21:FINE: query6: insert into ev_unack (date_time, code, eid, source, data, ts, category, type, severity, swSource, summary, remedy, notes, description, audience, domain) values ('2017-5-8 22:0:1.491000 +0:0:0',22905,13343,'<event-source NodeID="SERVERNAME" ProgramName="com.avamar.mc.event.EventProfileHandler$EmailDatabaseThread" ddr-id="" ddr-name="" gsan-version="7.3.1-125" hardware-id="UNKNOWN" source-hardware-id="UNKNOWN"/>','<data><entry key="error_message" type="text" value="Unable to send email notification: Sending failed;
 nested exception is: 
	javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
" version="1"/><entry key="toList" type="text" value="mail@mail.com" version="1"/></data>',1494280801491,'SYSTEM','ERROR','PROCESS','MCS:EventService','Event email notification failed.',NULL,NULL,NULL,NULL,'/')
...
mcserver.log.8: javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
mcserver.log.8: javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
...
mcserver.log.8:FINE: query = insert into events (date_time, code, eid, source, data, ts, category, type, severity, swSource, summary, remedy, notes, description, audience, domain ) values ('2017-5-9 13:0:28.132000 +0:0:0',22905,13979,'<event-source NodeID="SERVERNAME" ProgramName="com.avamar.mc.event.EventProfileHandler$EmailDatabaseThread" ddr-id="" ddr-name="" gsan-version="7.3.1-125" hardware-id="UNKNOWN" source-hardware-id="UNKNOWN"/>','<data><entry key="error_message" type="text" value="Unable to send email notification: Sending failed;
 nested exception is: 
	javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
" version="1"/><entry key="toList" type="text" value="emailhome@avamar.com,mail@mail.com" version="1"/></data>',1494334828132,'SYSTEM','ERROR','PROCESS','MCS:EventService','Event email notification failed.',NULL,NULL,NULL,NULL,'/')
mcserver.log.8:FINE: query6: insert into ev_unack (date_time, code, eid, source, data, ts, category, type, severity, swSource, summary, remedy, notes, description, audience, domain) values ('2017-5-9 13:0:28.132000 +0:0:0',22905,13979,'<event-source NodeID="SERVERNAME" ProgramName="com.avamar.mc.event.EventProfileHandler$EmailDatabaseThread" ddr-id="" ddr-name="" gsan-version="7.3.1-125" hardware-id="UNKNOWN" source-hardware-id="UNKNOWN"/>','<data><entry key="error_message" type="text" value="Unable to send email notification: Sending failed;
 nested exception is: 
	javax.mail.MessagingException: 452 4.3.1 Insufficient system resources
" version="1"/><entry key="toList" type="text" value="emailhome@avamar.com,mail@mail.com" version="1"/></data>',1494334828132,'SYSTEM','ERROR','PROCESS','MCS:EventService','Event email notification failed.',NULL,NULL,NULL,NULL,'/')
admin@av-srv:/>:Cause
Fejlen "452 4.3.1 Insufficient system resources" Indikerer et problem på mailserveren.
Ifølge Microsoft-dokumentation opstår denne fejl, når mailserveren oplever ressourceudtømning, såsom utilstrækkelig hukommelse, diskplads eller behandlingskapacitet, hvilket forhindrer e-mail-behandling.
Microsoft har dokumenteret denne funktionsmåde i følgende referencer:
-
Exchange 2010: Fejl 452 4.3.1 Utilstrækkelige systemressourcer er løst (eksternt link)
-
4.3.1 Utilstrækkelige systemressourcer i Exchange Server 2007 (eksternt link)
Resolution
- Gennemse Exchange-serveren for ressourcebegrænsninger, f.eks. begrænsninger for hukommelse, diskplads eller transporttjeneste.
- Løse eventuelle identificerede betingelser for midlertidig ressourceudtømning.
- Kontroller, at Avamar-e-mailmeddelelser sendes korrekt, når mailserverressourcerne er gendannet.
Affected Products
AvamarProducts
AvamarArticle Properties
Article Number: 000034630
Article Type: Solution
Last Modified: 12 مارس 2026
Version: 5
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