VxRail: Event Code: MYSTIC01408B and VXR01408B
Summary: The intent of this KB is to provide the proper course of action to take if the notified mystic code takes place.
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Symptoms
If you receive the following event code: MYSTIC01408B / VXR01408B - vSAN Health Alarm 'Physical disk health retrieval issues'
Cause
This alarm is triggered when vSAN health is not able to query disk information from hosts in the vSAN cluster.
This can be transient in nature but sometimes may be permanent.
Resolution
In vCenter click on your cluster, then Monitor, then the vSAN Health to see if this issue is persisting.
For more information and troubleshooting steps on this alarm, see Broadcom article: vSAN Health Service - Physical Disk Health - Physical disk health retrieval issue (2149291)
Affected Products
Hyper-converged Systems, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes, VxRail Software, VxRail V Series Nodes
, VxRail VD Series Nodes
...
Article Properties
Article Number: 000038752
Article Type: Solution
Last Modified: 31 ديسمبر 2025
Version: 5
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