ECS: OBS: xDoctor: RAP095: Symptom Code: 2060 Detected TCP-InCsumErrors count exceeds
Summary: xDoctor has detected that the TCP In-CsumErrors count has exceeded the configured threshold.
Symptoms
xDoctor has detected that the TCP InCsumErrors count has exceeded the configured threshold. This is an indication that the reported node is experiencing Ethernet corruption. xDoctor's default threshold for this check is 20,000.
xDoctor ERROR Example:
Timestamp = 2019-09-17_213225
Category = OS
Source = SOFTWARE
Severity = ERROR
Node = 169.254.6.1
Message = Detected TCP InCsumErrors count exceeds threshold
Extra = {'169.254.6.6': '200000', '169.254.6.3': '100000'}
RAP = RAP095
Solution = 537292 Cause
This is often related to a failing hardware component or network interruption in the TCP stack to increase CRC inconsistency to the ECS nodes.
Resolution
IMPORTANT! A new feature has been released in xDoctor 4-8.106.0 and above. This knowledge base (KB) is now automated with xDoctor to quickly attempt to discover the potential cause of xDoctor RAP095 errors. If the script is unable to correct the xDoctor RAP095 errors, it provides a detailed summary of its findings.
For more information, follow ECS: ObjectScale: How to run KB Automation Scripts (Auto Pilot)
Automated Solution:
To find the master node of the rack:
Command:
ssh master.rack
This is a VDC wide script, hence the target should be the local VDC name. xDoctor topology has the VDC name to use as target when running the script.
Command:
# sudo xdoctor --top --vdc
Example:
admin@ecsnode1:~> sudo xdoctor --top --vdc ECS | |- CLOUD - ID:[21a7111a45e4a9dbca00000000000000] | |- Local VDC - ID:[8af5b9c3-9c0c-43b5-9402-000000000000] Name:[VDC1] |- Local SP - ID:[52576f30-f8f3-493a-9999-000000000000] Name:[SP1] | | | |- Local RACK - Name:[red] Primary:[169.254.1.1] PSNT:[CKM00000000000] SWID:[CKM00000000000] | | | | | |- Node 1, [ provo], NAN.IP:[ 169.254.1.1], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd] | | |- Node 2, [ sandy], NAN.IP:[ 169.254.1.2], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd] | | |- Node 3, [ orem], NAN.IP:[ 169.254.1.3], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd] | | |- Node 4, [ ogden], NAN.IP:[ 169.254.1.4], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd] | | |- Node 5, [ layton], NAN.IP:[ 169.254.1.5], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd] | | |- Node 6, [ logan], NAN.IP:[ 169.254.1.6], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd] | | |- Node 7, [ lehi], NAN.IP:[ 169.254.1.7], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd] | | |- Node 8, [ murray], NAN.IP:[ 169.254.1.8], Public.IP:[ 10.60.ccc.ddd], DNS:[10.174.ccc.ddd], NTP:[10.18.ccc.ddd , 10.174.ccc.ddd]
- Run the automation command from the master node with xDoctor 4-8.106.0 and above.
--target-node is supported for this action.
This script was incorporated into xDoctor4/8/106.0 release which features version 3.2 of the Ansible automation scripts.
#sudo xdoctor autopilot --kb 48156 --target-node 169.254.1.x Example: Using /etc/ansible/ansible.cfg as config file VERSION: 3.2.1 ┌───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ Starting Automation: 48156 ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── [WARNING]: Found variable using reserved name: run_once ┌───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 2025-09-29 08:31:50 TASK OK: hw_check role │ 2025-09-29 08:31:50 [169.254.1.3] => OK └───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── ┌───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 2025-09-29 08:31:50 TASK OK: Set configuration file variables │ 2025-09-29 08:31:50 [169.254.1.3] => OK
- Review summary:
───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 2025-09-29 09:35:49 TASK OK: Print consolidated summary │ 2025-09-29 09:35:49 [169.254.1.7] => OK │ ************************************************ │ RAP095 Diagnostic Summary: │ ************************************************ │ Issue Status: FAIL: RAP095 Issue ACTIVE - InCsumErrors still incrementing — ongoing network or maintenance activity may be causing errors. Please investigate. │ Initial InCsumErrors Count: 65183 │ Recheck After 5 Minutes: Incrementing │ Threshold: 20000 │ ************************************************ └───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── ┌───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ NODE AUTOMATION SUMMARY: ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ HOST ok changed unreachable failed skipped rescued ignored ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 169.254.1.7 33 2 0 0 30 0 0 ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ Status: PASS │ Time Elapsed: 0h 0m 5s │ Debug log: /tmp/autopilot/log/autopilot_48156_20250929_093541.log │ Message: Issue is active - ongoing network or maintenance related TCP InCsumErrors detected. └────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────
───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 2025-09-29 08:36:56 TASK OK: Print consolidated summary │ 2025-09-29 08:36:56 [169.254.1.3] => OK │ ************************************************ │ RAP095 Diagnostic Summary: │ ************************************************ │ Issue Status: PASS: RAP095 historical issue - InCsumErrors stable — historical issue. Threshold increased by 20,000 and /usr/local/xdoctor/config/pacemaker/bit_flip_check.conf updated. │ Initial InCsumErrors Count: 4358017 │ Recheck After 5 Minutes: Not required (<20k) │ Threshold: 20000 │ ************************************************ └───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── ┌───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ NODE AUTOMATION SUMMARY: ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ HOST ok changed unreachable failed skipped rescued ignored ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 169.254.1.3 34 3 0 0 29 0 0 ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ Status: PASS │ Time Elapsed: 0h 5m 6s │ Debug log: /tmp/autopilot/log/autopilot_48156_20250929_083136.log │ Message: Issue is historical - threshold increased to avoid false alerts.
Example: No issue found
───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 2025-09-29 08:38:42 TASK OK: Print consolidated summary │ 2025-09-29 08:38:42 [169.254.1.8] => OK │ ************************************************ │ RAP095 Diagnostic Summary: │ ************************************************ │ Issue Status: PASS: No RAP095 issue detected. │ Initial InCsumErrors Count: 0 │ Recheck After 5 Minutes: Not required (<20k) │ Threshold: 20000 │ ************************************************ └───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── ┌───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ NODE AUTOMATION SUMMARY: ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ HOST ok changed unreachable failed skipped rescued ignored ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ 169.254.1.8 28 1 0 0 35 0 0 ├───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── │ Status: PASS │ Time Elapsed: 0h 0m 5s │ Debug log: /tmp/autopilot/log/autopilot_48156_20250929_083835.log │ Message: No RAP095 issue detected - InCsumErrors below threshold.
Additional Information
Reach out to Dell Technical Support and quote this KB if none of the offered workarounds apply to your specific use case.
Gather and attach the xDoctor Report Archive.