VxRail: Event Code: MYSTIC500UEFI0175 and VXR500UEFI0175
Summary: An Octal Rank DIMM module is installed on memory slot arg1 after a Quad Rank DIMM module.
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Symptoms
An Octal Rank DIMM module is installed on memory slot arg1 after a Quad Rank DIMM module.
arg1 = slot number
Cause
A memory population violation has been detected on the identified DIMM slot.
Resolution
Quad Rank and Octal Rank DIMM modules cannot be mixed on a channel. Populate memory modules in a supported configuration.
If you need further assistance troubleshooting the issues above, contact Dell Technical Support or your Authorized Service Representative, and quote this Dell Knowledge Base article ID.
Feel free to browse our support site for additional information: https://www.dellemc.com/en-us/contact-us.htm
Affected Products
VxRail 460 and 470 Nodes, VxRail Appliance Family, VxRail Appliance Series, VxRail G Series Nodes, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F
, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760
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Article Properties
Article Number: 000049202
Article Type: Solution
Last Modified: 09 يناير 2026
Version: 5
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