Dell Unity: Uploading the Unity Upgrade File fails with error code: 0x7d13001

See KB article Dell Unity: How to upgrade the Unity Operating Environment (OE) (User Correctable)

After Steps 5 and 6, when reaching 99% progress, the following error message displays in the Unisphere UI:

"The system encountered an unexpected error. Search for the error code on the support website or product forums, or contact your service provider, if available. (Error Code:0x7d13001)"

An issue occurs when uploading the Unity OE file. There are generally two reasons:

• The file is corrupt. It is likely that the file did not copy entirely from Support Pages or other locations.
• There is an intermittent connectivity issue between the Unisphere UI and the location from where the OE file was copied.

• Restart the Unity Management Services and attempt the upgrade again from Step 1.
  Dell Unity: How to Restart or Failover the Management Services (User Correctable)

• Verify that the OE File is not corrupt.

  • Download the image again.
  • Verify that the size of the file matches both locations.
  • Review the md5sum of the upgrade file.
  • Review the size of the file.