Data Protection Advisor: DPA server upgrade fails with 'JRE libraries are missing or not compatible.... '

Summary: This article explains the resolution when DPA server upgrade fails with error 'JRE libraries are missing or not compatible."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Upgrade to 6.4 on Linux DPA server fails with error message:

JRE libraries are missing or not compatible....

Integrity of the binaries was verified using md5sum.

Internet search on error "JRE libraries are missing or not compatible...." found that two possible reasons of this error are:

  1. No 32-bit library support: glibc.i686
  2. There is no space or no permission on the /tmp/ folder.

 

Cause

In this case, the issue was the mount of a /tmp folder marked as noexec.

 

Resolution

Remount /tmp and set execution permissions.

Contact Dell technical support for further details.

 

Affected Products

Data Protection Advisor
Article Properties
Article Number: 000059591
Article Type: Solution
Last Modified: 23 يونيو 2026
Version:  7
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