ViPR SRM License Key Installation

Temporary licenses are expiring or expired and you would like to install a FULL or ELMS license.

Licenses have expired,
New devices are to be discovered where the current license does not support them
Issues with the present license.

Acquire ELMS License.
Contact the License key group by Opening a Support Case by calling:
800-782-4362 or
https://support.emc.com/servicecenter/createSR/

Or
Request an ELMS License through licensing@emc.com

Pull the license down from the email and extract the .zip placing it on the host that you launch the User Interface (UI) from.

Installing the license

1. Log into the ViPR SRM Console with Administrator privileges
2. Click Administration (in 3.6 sp4 and below) in 3.7.x and click the Gear upper right corner
3. Click Centralized Management Licenses Management
4. Click the Upload button in the upper right corner of the window Choose file Select the license file and click Open
5. Click Ok to the License upload window when completed -
6. Click the Synchronize Button in the upper right corner of the window
7. Verify that a check is in the install new licenses that have been made available - this is checked by default
8. Place a check in the uninstall licenses that are not available anymore. This removes any expired licenses
9. Click OK

Note the following about the preceding demonstration:

• If the licenses expire, you are not able to access the UI, and you then have to install the licenses from the command line
• If you have any errors or problems during any phase of the License Installation and Synchronization
  • Check Knowledge Base with one or more errors presented
  • Support.emc.com
  • Contact Customer Support by opening a Service Request with the error and issue by:
    Calling 800-782-4362 or manually creating a case at https://support.emc.com/servicecenter/createSR/