Avamar：VM 映像備份失敗，顯示代碼 10014

Summary: VM 映像備份失敗，顯示代碼 10014，因為先前的參考備份損毀。

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Symptoms

記錄顯示的錯誤如下： 
>2020-03-23 08:29:40 avvcbimage Info <14698>: submitting pax container change block extents:
>2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG0010] pax_container::beginfile(virtdisk-flat.vmdk) returned problem:32

>2020-03-23 08:29:40 avvcbimage Info <9772>: Starting graceful (staged) termination, openPaxFile returned error (wrap-up stage)
>2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG1003] Backup of [AVAMAR_AVAMAR_AVAMAR_AVAMAR_ AVAMAR-12] AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)/AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)_2.vmdk failed
>2020-03-23 08:29:40 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Close: Close disk.

>2020-03-23 08:30:27 avvcbimage Info <6033>: Begin STDERR from run-at-end:
curl: (35) error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
Use of uninitialized value $availableversion in concatenation (.) or string at /usr/local/avamarclient/etc/scripts/proxymountclient.pl line 284.

After further investigation found the problem with labelnum taken from previous backup that is corrupted and causing the failure:

2020-03-27 10:30:41 avvcbimage Info <11986>: Changed block tracking is engaged for this VM
2020-03-27 10:30:41 avvcbimage Info <11987>: Reference backup is #713 captured on 2020-02-29 23:34:26
2020-03-27 10:30:41 avvcbimage Info <14680>: A reference to a valid prior backup is available so this will be an incremental.

Cause

損壞的參考備份編號導致備份失敗。

Resolution

因應措施：
  1. 停用 CBT 並進行完整備份
  2. 再次啟用 CBT 以驗證增量備份也正常運作

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000069322
Article Type: Solution
Last Modified: 20 مايو 2026
Version:  8
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