Dell Encryption 端点上出现BAD_SYSTEM_CONFIG_INFO或SESSION3_INITIALIZATION_FAILURE错误

Summary: Dell Encryption Enterprise 和 Dell Encryption Personal BAD_SYSTEM_CONFIG_INFO 和 SESSION3_INITIALIZATION_FAILURE 错误可按照以下说明进行解决。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

受影响的产品：

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Server Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

受 Dell Encryption Enterprise（以前称为 Dell Data Protection |Enterprise Edition）或 Dell Encryption Enterprise Personal（以前称为 Dell Data Protection |个人版）可能会显示以下错误：

  • BAD_SYSTEM_CONFIG_INFO (stop code 0x00000074) 修改或篡改 System32 文件或硬件校验和后
  • SESSION3_INITIALIZATION_FAILURE (stop code 0x0000006f) 修改或篡改 Windows 注册表之后

Cause

这些错误是 Dell Encryption Enterprise 或 Dell Encryption Personal 保护端点免遭未经授权篡改的副产品。

Resolution

BAD_SYSTEM_CONFIG_INFO 或 SESSION3_INITIALIZATION_FAILURE 在启动过程中以以下任一形式发生：

Windows 错误消息

CMG Shield 错误消息

注意： 错误在您的端点上可能略有不同。

如果校验和或注册表修改是有意为之，则可以执行本地安全管理员 （LSA） 恢复来解决蓝屏或黑屏问题。有关更多信息，请参阅如何运行 Dell Encryption Enterprise/Dell Encryption Personal 恢复包。

Affected Products

Dell Encryption
Article Properties
Article Number: 000126735
Article Type: Solution
Last Modified: 30 يوليو 2026
Version:  12
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